Customer support and satisfaction is the top ingredient for a successful business.
If you own a service website or an online store, you have to deal with many customer support queries every day. Thankfully, the live chat service makes this task easier for you.
Adding the live chat functionality to your WordPress website lets you interact with your audiences. You can answer their queries and solve their problems in real-time. Due to this, you have a high chance of converting them into your regular customers.
Likewise, this helps you to convince your potential customers to buy your products and services. It also allows you to offer them faster support so that they stay loyal to your business.