Support Ticket

We’ve created step-by-step tutorials to use our themes. You will find answers to most of your questions in the below tutorials:

If you cannot find answers to your questions above, then fill out the form below to submit your support ticket. 

We answer most questions within a few hours and do our best to answer all questions by the next business day. Support is limited on weekends and holidays. The standard time zone of Nepal from Coordinated Universal Time (UTC) is +5:45. Our official support timing is from 10:00 AM – 6:00 PM (UTC +5:45).

While submitting the support ticket, please explain the issues with the help of screenshots or video to make it visually clear. You can use the Chrome extension Lightshot to take a screenshot and Loom for recording video(recommended) straight from your browser. It helps our support team to quickly identify the issues and provide you with a quick response.


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Support Form