Customer Stories: Interview with Lana Walker

This interview is our initiative to get to know our users a little bit better. We want to hear your experiences with Blossom Themes. We want to share your stories with all our users.

If you have been using any of our free or premium themes for more than 3 months and want to be interviewed, please feel free to get in touch with us.

Today, we are sharing an interview with Lana Walker. She is a Holistic massage therapist and Emotional Freedom Techniques practitioner. On her website, she provides different services to her customers.

Please take some time to go through our tête-à-tête with Lana, to explore her story.

1. Can you tell us about yourself and your profession?
Holistic massage therapist and Emotional Freedom Techniques practitioner, to soothe the body and calm the mind. I support people by providing beautiful, extremely relaxing massages so that clients can take time away from the busy lives to recharge, both the body and mind. ‘Relaxation' in a massage term is more than just chilling on the sofa – it's about letting the conscious mind have a rest and allows the subconscious mind to help process thoughts and feelings, as well as feeling absolutely wonderful. A bit like recharging your phone and starting again on 100%.

2. When and how did you start your first blog/website?
Started my first website in January 2020 after seeing how lovely the Blossom Themes sites looked and how they suited my purpose. I'm using WordPress.

3. How did you hear about us?
By Googling to find out which themes looked best.

4. What made you choose Blossom Themes?
Choice of themes, cost-effectiveness, and superb customer service, which is why I bought my second web theme from them.

5. Which Blossom Themes' theme are you using and why?
Vandana and Blossom Spa Pro

6. Can you name 3 features you love the most?
1. Sticky Header
2. Ability to customise just about everything
3. Great customer service

7. In your opinion, what are the perks of using our theme?
Fantastic customer service when you're ‘stuck' with doing something. Friendly replies with great information for non-techy people.

8. Do you have any suggestions for us to improve our services and create a better user experience?
More information about what to do when you can't find what you're looing for, in that if you know what something is called, eg Comments on the Sidebar, you can look for it. If you don't know what the ‘thing' is called, you don't know what to look up.

9. On a scale of 1 to 10, please rate Blossom Themes based on:
Support: 10
Design: 10
Usability: 10
Features: 10
Documentation: 8

10. Would you recommend our themes to your friends or colleagues?
Yes.

11. Please share your brief testimonial about your experience with us and our products.
Blossom Themes, and in particular Nabin and Subham, are fantastic. The themes are lovely, with a big choice, and they can all be customised. The tech support is great – really good detailed advice and a fast response. Even though we're in different countries, I definitely count Blossom Themes as an integral part of my business team. Thank you!

Thank you, Lana, for sharing your story with us. We hope this inspires our readers.

 

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